For Products Other than Scanners
Submit a Support Request
Scanner Support Options
Community-Based Support
In addition to email and phone-based support, Uniden provides support through many different on-line forums. If you have a question about how to operate your scanner, what a particular setting does, how to program a scanner for your area, etc, we recommend you take advantage of community-based support in one of the following forums where scanner experts hang out 24 hours a day, 7 days a week.
These forums are great for all scanner topics, from pre-purchase advise to how-to's to technical discussions for all scanners.
Specialty forums for the HomePatrol-1, HomePatrol-2, BCD436HP, or BCD536HP.
Scanner Discussions in Yahoo! Groups
Yahoo! Groups offer specialized discussion forums for each of our scanners.
We've also created and curated how-to videos that are available on YouTube. To see what is available, go to
Uniden Support and look for the helpful support videos.
Firmware Updates, Tips, and Scanner Instructions Wiki
If you are looking for information on how to use the BCD396XT, BCD996XT, BC346XT/XTC, or BCT15X, or are looking for firmware updates for any scanner model, go to the
Uniden Scanner Twiki.
Email-Based Support
For questions about operating or programming a scanner or for technical questions, we recommend you use one of the community-based support options listed above. But, for questions about ordering a part, the status of your Uniden repair, or other non-technical issue, email-based support is the way to go. To access email-based support, go to
Uniden Email Support Request.
Repair Submissions and Questions
To submit a product for repair, or to check on the status of your product repair, go to
Uniden Repairs, Returns, Warranty.