Warranty and Support Information

Support Information

Information online www.uniden.com
Email support https://support.uniden.com
Phone support (800) 297-1023 (during regular business hours, Central time)

One-Year Limited Warranty

This warranty text applies to the following scanners: If your scanner is not listed, the warranty information below may not apply.
Important: Evidence of original purchase is required for warranty service!


ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below.

WARRANTY DURATION: This warranty to the original user shall terminate and be of no further effect 12 months after the date of original retail sale. The warranty is invalid if the Product is

(A) damaged or not maintained as reasonable or necessary,
(B) modified, altered, or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden,
(C) improperly installed,
(D) serviced or repaired by someone other than an authorized Uniden service center for a defect or malfunction covered by this warranty,
(E) used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden, or
(F) installed or programmed by anyone other than as detailed by the Operating Guide for this product.

STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time while this warranty is in effect, warrantor will repair the defect and return it to you without charge for parts, service, or any other cost (except shipping and handling) incurred by warrantor or its representatives in connection with the performance of this warranty. THE LIMITED WARRANTY SET FORTH ABOVE IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES OF ANY NATURE WHATSOEVER, WHETHER EXPRESS, IMPLIED OR ARISING BY OPERATION OF LAW, INCLUDING, BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow this exclusion or limitation of incidental or consequential damages so the above limitation or exclusion might not apply to you.

LEGAL REMEDIES: This warranty gives you specific legal rights, and you might also have other rights which vary from state to state. This warranty is void outside the United States of America and Canada.

PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY: If, after following the instructions in this Operating Guide you are certain that the Product is defective, pack the Product carefully (preferably in its original packaging). Include evidence of original purchase and a note describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, or delivered, to warrantor at:

Uniden America Corp.
C/O Saddle Creek
743 Henrietta Creek Rd., Suite 100
Roanoke, Texas 76262

This page applies to the following scanner(s): BCD996XT BCT15X BCD396XT BCD346XT BC346XTC Users Guide